Is recruitment causing headaches in your practice? Join this valuable, practical discussion to learn how to take the pain out of finding – and keeping – the best people to make your practice thrive.

Aims:
To provide an overview of the recruitment and retention challenges facing dental practices and solutions for addressing them.

Objectives:
The objective of this session is to
• Examine the causes of the recruitment crisis in dentistry, and its impact on patients and practices
• Discuss strategies for attracting high-quality candidates in the recruitment market
• Share effective solutions for developing and retaining high-performing team members within a practice

B

Ash is a globally respected pioneer in the world of personal branding. Starting his career at Steven Bartlett’s Manchester-based agency Social Chain, he went on to set up his own agency Great Influence in 2018.

He counts Huel founder Julian Hearn, Pretty Little Thing CEO Umar Kamani and Warehouse Project co-founder Sacha Lord among his clients.
Over the last 10 years, he has had the honour of leading personal brand strategy, social and content for some of the best in business.

Aims:
To share insights from social media and marketing expert Ash Jones that can help dental professionals increase their visibility among and communication with patients.

Objectives:

• Explain the potential of social media platforms in delivering direct communication with patients
• Share how to leverage this communication ethically to drive increased treatment uptake
• Discuss how dental professionals can develop a personal brand that allows them to make the most of the opportunities afforded by these media platforms

B

What does generative AI really mean for your future in practice? The world’s most disruptive technology goes on trial as our two experts examine its life-changing benefits – and occasionally alarming drawbacks.

Aims:
To examine how tools powered by generative AI can be applied safely to improve patient outcomes and drive efficiency in dental practice.

Objectives:
• Define what we mean when we discuss AI and explain how technologies powered by this might be applied in dentistry
• Explore areas where AI tools are already available to drive better outcomes and discuss where this technology might be developed in future
• Discuss the risks of AI, and where human oversight can and should be applied to ensure this technology is utilised safely

B

Is being sued in dentistry an inevitability? Not if you follow the advice of our consent, compliance and medicolegal experts who share the common pitfalls that lead to patient complaints and litigation – and how to avoid them.

Aims:
To examine the common causes of patient complaints and litigation within dentistry and identify best practices for minimising these risks.

Objectives:

• Reveal the common factors that lead to patient complaints and increase the chances of progression to litigation
• Share effective techniques for identifying potential complaints before they arise and resolving them quickly when they do
• Examine the role that informed consent plays in mitigating lawsuits and discuss how practices can amend their processes to capture and document this more effectively “

A

Dr Robbie Hughes introduces the Same Day Smile workflows – powered by Avant Garde. At the forefront of innovators within the dental industry, this lecture will cover the key topics and trends forecasted to catapult digital dentistry into a new dimension. Allowing dentists to deliver minimally-invasive results to patients with increased predictability and reduced chair-time in turn.

Don’t miss this opportunity to hear exclusive insights into new releases coming to the market in 2025 – join the elite!

Aims:
To explore the outline of the Same Day Smile Framework, understand the key principles behind recent updates in digital dentistry and their benefits for general practice, and examine how advanced digital techniques can enhance the quality of restorations offered to patients.

Objectives:

• Reveal the fundamental structure and components of the Same Day mile Framework.
• Discuss the core principles of the latest digital dentistry updates and analyze how these innovations benefit general practice.
• Examine the advantages of adopting advanced digital techniques to achieve increased quality in patient restorations.

C & D

An insight into the most technologically advanced workflow in dentistry: Facilitating true chairside dentistry – from the initial consultation to chairside printing, finishing & fitting of 3D printed veneers and single unit crowns including a bio functional mockup and asynchronous lab communication. A collaboration between Avant Garde Dentistry and Sprintray technology truly changing the game – this is the Same Day Smile Sprint.

Become an early adopter of Sprintray MIDAS – the worlds first digital restoration press.

B & C

In this lecture, we’ll cover the DMG-Icon treatment, which is a simple and effective way to remove white spot lesions on teeth.

We’ll explain how to assess white spots and address deeper white spots, the whitening process prior to treatment, and how to use the Icon kit.

You’ll learn how to start using this treatment in your practice right away. We’ll also share real cases and a step-by-step workflow from our book In Dentistry in a Nutshell.

This treatment is easy to apply and can quickly become a profitable addition to your practice. We’ll discuss how much to charge and the potential earnings, helping you see the value of integrating Icon into your services.

By the end, you’ll have everything you need to offer this treatment and start making money immediately.

Aims:
To equip dental professionals with a comprehensive understanding of the DMG-Icon treatment for removing white spot lesions, enabling them to implement the procedure effectively in their practices while enhancing both clinical outcomes and profitability.

Objectives:

• Reveal the simple and effective DMG-Icon treatment protocol for removing white spot lesions on teeth.
• Explain the process of assessing white spots—including identifying deeper lesions—and outline the necessary whitening procedure before treatment.
• Demonstrate how to effectively use the Icon kit through real case studies and a detailed, step-by-step workflow from In Dentistry in a Nutshell.
• Discuss the business benefits of incorporating the DMG-Icon treatment into your practice, including pricing strategies and potential earnings.

Modern dentistry is no longer just about treatment—it’s about prevention, communication, and patient engagement. In this lecture, we explore how digital screening with iTero is revolutionizing dentistry by improving early diagnosis, increasing case acceptance, and driving practice growth.

Learn how screening just 4 patients a day can unlock a pipeline of Invisalign, restorative, and full-mouth cases. This session will provide data-driven insights, practical strategies, and real-world case studies to help dentists integrate digital screening seamlessly into their workflow, boosting both patient care and practice revenue.

Aims:
To explore the transformative impact of digital screening with iTero in modern dentistry—shifting the focus from mere treatment to prevention, communication, and patient engagement—and to illustrate how this technology enhances early diagnosis, boosts case acceptance, and drives practice growth.

Objectives:

• Reveal how digital screening with iTero improves early diagnosis and increases case acceptance, paving the way for a consistent pipeline of Invisalign, restorative, and full-mouth cases.
• Demonstrate practical strategies for integrating digital screening seamlessly into daily workflows, with the potential of screening just 4 patients a day.
• Examine data-driven insights and real-world case studies that showcase the benefits of digital screening in enhancing patient care and boosting practice revenue.

C & D

The presentation will delve into the critical role of informed consent in dental practice, emphasising its legal, ethical, and practical dimensions. Attendees will gain insights into informed decision-making, patient autonomy, and integrating technology into the consent process, including the brand new Dentistry Consent platform by FMC.

Aims:
To explore the critical role of informed consent in dental practice by addressing its legal, ethical, and practical dimensions, and to demonstrate how integrating technology—such as the Dentistry Consent App—enhances informed decision-making, patient autonomy, and communication strategies.

Objectives:

• Reveal the legal and ethical considerations underpinning dental consent and their implications for clinical practice.
• Demonstrate effective communication strategies that support informed decision-making and promote patient autonomy.
• Examine the role of technology in modernising the consent process, with a focus on how the Dentistry Consent App can streamline and improve patient interactions.

A, C & D

The session will explore complaint triggers and strategies to build confidence and effectiveness. It will cover early resolution techniques, team management, and using complaint insights to improve customer experiences.

Aims:
To explore the triggers behind customer complaints and develop effective strategies to enhance team confidence and operational effectiveness, utilizing proven resolution models and communication principles.

Objectives:

• Reveal how complaint insights can be leveraged to identify and address the root causes of customer dissatisfaction.
• Demonstrate effective early resolution techniques and team management strategies to build a proactive approach to complaint handling.
• Examine the practical application of the AERO Model and Mehrabian’s Law in transforming complaint feedback into improved customer experiences.

A, B, C & D

This presentation will initially describe an overview of full arch implant surgery, addressing key classifications both surgical and prosthetic in nature. By showing a range of cases, of increasing complexity, I hope to impart a variety of techniques which can be used to manage the atrophic maxilla, such as; tilted implants, pterygoid implants, trans-sinus implants, trans-nasal implants and zygomatic implants.

Aims:
To provide a comprehensive overview of full arch implant surgery—addressing key surgical and prosthetic classifications—and to impart a variety of advanced techniques for managing the atrophic maxilla through case-based learning.

Objectives:

• Reveal the fundamental classifications in full arch implant surgery from both surgical and prosthetic perspectives.
• Demonstrate a range of advanced techniques—including tilted, pterygoid, trans-sinus, trans-nasal, and zygomatic implants—through progressively complex case studies.
• Examine practical strategies for managing the atrophic maxilla and integrating these techniques into clinical practice.

C

Digital Dentistry or dentistry with the latest technologies allows us to perform comprehensive treatments in a fully guided workflow. This allows us to average the full power of digital dentistry to give treatment outcomes that are accurate, predictable, and efficient.

Aims:
To illustrate how digital dentistry, through the integration of cutting-edge technologies and fully guided workflows, is transforming dental practice by delivering treatment outcomes that are accurate, predictable, and efficient.

Objectives:

• Reveal how digital dentistry is reshaping the profession by harnessing advanced technologies for comprehensive treatment planning.
• Demonstrate common workflows focused on restorative solutions that leverage digital tools for precise and predictable results.
• Examine how interdisciplinary dentistry can be simplified through digital planning, streamlining complex treatment procedures.

C & D

Guided implant placement is redefining the standards of implant dentistry. This lecture delves into the role of digital workflows in achieving consistent, predictable, and minimally invasive implant outcomes. Dr. Kuwerjit Singh Chani will demonstrate how integrating CBCT data, intraoral scanning, and 3D-printed surgical guides can transform surgical procedures. Attendees will gain insights into how clinician-led planning ensures optimal aesthetics, functionality, and patient satisfaction. The session will cover real-world applications, from single-tooth implants to full-arch restorations, showcasing how technology can minimise complications and enhance outcomes. Whether you’re new to guided surgery or looking to refine your approach, this lecture will inspire you to elevate your practice by embracing the future of implant dentistry.

Aims:
To explore the transformative impact of guided implant placement through digital workflows—demonstrating how integrating CBCT data, intraoral scanning, and 3D-printed surgical guides can deliver consistent, predictable, and minimally invasive outcomes—while emphasizing the critical role of clinician-led planning in optimizing aesthetics, functionality, and patient satisfaction.

Objectives:

• Reveal the clinical advantages of guided surgery in improving implant accuracy and patient outcomes, applicable from single-tooth implants to full-arch restorations.
• Demonstrate how the integration of CBCT scans, intraoral scanners, and 3D-printed surgical guides streamlines surgical procedures and minimizes complications.
• Examine the importance of clinician-led planning in achieving long-term success in implant dentistry, ensuring optimal treatment aesthetics and functionality.

A

Soft tissue is often the missing piece in the implant success puzzle. While much focus is placed on bone integration, long-term implant stability and aesthetics heavily rely on healthy soft tissue. This lecture explores the biological and aesthetic importance of soft tissue management in implant dentistry, providing practical insights into how clinicians can optimise outcomes.

Topics covered include:

• The role of soft tissue in implant longevity and aesthetics.
• Diagnostic and planning strategies for optimal peri-implant tissue.
• Surgical and prosthetic techniques to enhance soft tissue integration.
• Strategies for preventing and managing soft tissue complications

Attendees will gain a deeper understanding of why soft tissue health is critical for achieving superior implant results. This session will equip general dentists and implant practitioners with actionable techniques to elevate their implant success rates and patient satisfaction.

Aims:
To explore the critical role of soft tissue in implant success by examining its biological and aesthetic importance; to review diagnostic and planning strategies for optimal peri-implant tissue management; and to evaluate surgical and prosthetic techniques that enhance soft tissue integration and prevent complications.

Objectives:

• Reveal how assessing and classifying soft tissue biotypes can optimize implant treatment plans for improved longevity and aesthetics.
• Demonstrate practical soft tissue grafting techniques and prosthetic considerations to enhance integration around implants.
• Examine effective strategies for preventing and managing soft tissue complications to elevate implant success rates and patient satisfaction.

A, C & D

Dental implantology offers a transformative opportunity for clinicians looking to expand their skill set and enhance patient care. In this lecture, we will explore the structured pathway to becoming a competent implant dentist, from foundational training to advanced surgical applications. I will share insights from my role at ICE Postgraduate Dental Institute & Hospital, where we provide evidence-based education in implant dentistry.

Using real case studies, we will discuss the benefits of dental implants for patients, the problem-solving skills required for successful implant placement, and how postgraduate training, such as an MSc in Implant Dentistry, can accelerate professional growth. Attendees will gain a clear understanding of how developing expertise in implants can not only improve clinical outcomes but also significantly increase revenue streams in dental practice.

This session is ideal for dentists interested in advancing their careers in implant dentistry and delivering higher standards of patient care.

Aims:
To explore dental implantology as a transformative opportunity for clinicians—examining the structured pathway to competence, the clinical benefits for patients, and the strategies to overcome implant-related challenges while enhancing professional growth and practice revenue.

Objectives:

• Review the formal implant training pathways and structured progression from foundational education to advanced surgical applications.
• Reveal the benefits that dental implants offer to patients, supported by real case studies demonstrating improved outcomes.
• Examine common implant challenges and effective problem-solving strategies, highlighting the role of postgraduate training in accelerating career advancement.

A, B & C

Immediate implant placement offers significant benefits, including reduced treatment time, preserved aesthetics, and improved patient satisfaction. However, achieving predictable success requires careful case selection, precise execution, and an understanding of key biological and prosthetic principles.

This lecture will explore the critical factors for successful immediate implant placement, including atraumatic extraction techniques, optimal implant positioning, primary stability, and soft tissue management. We will also discuss digital planning, the role of provisional restorations, and strategies to minimize complications.

Through clinical cases and practical insights, attendees will gain a clear framework for integrating immediate implants into their practice with confidence. Whether you are new to immediate placement or looking to refine your approach, this session will provide valuable guidance on achieving predictable and long-lasting results.

Aims:
To explore immediate implant placement as a transformative approach in dental practice—delving into its benefits in reduced treatment time, preserved aesthetics, and improved patient satisfaction—while emphasizing the critical role of precise case selection, surgical technique, and digital planning in achieving predictable, long-lasting outcomes.

Objectives:

• Identify ideal cases for immediate implant placement and recognize contraindications.
• Apply surgical techniques—including atraumatic extraction and optimal implant positioning—to achieve primary stability.
• Implement digital workflows and provisionalisation strategies to enhance soft tissue management and overall treatment predictability.

C

In this presentation, I will explore the transformative impact of digital design when producing dentures. Using 3shape design software, I utilise their workflows to construct high quality digital dentures, aiming to enhance patient comfort, functionality, and aesthetics while streamlining the workflow for technicians.

Aims:
To explore the transformative impact of digital design in denture production, demonstrating how the use of 3Shape design software enhances patient comfort, functionality, and aesthetics, while streamlining the workflow for dental technicians.

Objectives:

• Increase confidence by presenting real-life case studies that highlight the clinical applications and benefits of digital dentures.
• Increase efficiency and productivity within the dental lab through the integration of digital workflows and streamlined manufacturing processes.
• Enhance the quality of care for patients by recognising the advantages of digital design over traditional methods and discussing the challenges of integrating digital software and production techniques.

B & C

Minimally invasive procedures are becoming increasingly important; however, there are still patients who require complete restorations following total tooth loss. As an alternative to implant-supported prostheses, this lecture will offer dental professionals state-of-the-art methods and techniques for producing functional and aesthetically pleasing full dentures. By presenting real case examples, the lecturer will guide participants through the challenges encountered when creating a full denture with 28 teeth, considering various different initial patient situations: edentulous or wearing existing prostheses in good or poor condition.

The process of creating high-quality dentures also involves digital technologies and correct materials. For this reason, the lecture will introduce two new particularly biocompatible PMMA-based resins which feature an extremely low residual monomer concentration and will demonstrate how digital solutions ensure an efficient, accurate, and optimised workflow. The lecturer will also present an innovative technique for bonding teeth to denture bases using a working protocol based on the principle of cold welding.

Aims:
To offer dental professionals state-of-the-art methods and techniques for producing functional and aesthetically pleasing full dentures, demonstrating how digital solutions and high-quality materials can enhance workflow and quality, and to introduce an innovative protocol for bonding teeth to denture bases using the principle of cold welding.

Objectives:

• Select the appropriate approaches for full denture creation tailored to various patient situations, including edentulous cases and those with existing prostheses.
• Assess the impact of digital technologies and biocompatible PMMA-based resins on achieving an efficient, accurate, and optimised workflow.
• Master an innovative bonding technique based on the principle of cold welding to securely attach teeth to denture bases, ensuring superior functional and aesthetic outcomes.

C

Unlock the full potential of your CAD/CAM workflow in this exciting session! We’ll dive into smart strategies that not only save you time but also boost precision and elevate the quality of your restorations. You’ll learn how optimizing scans and designing for both function and aesthetics can streamline your process.

Plus, we’ll highlight the crucial role dental and dental lab photography plays in enhancing communication and showcasing your work to its highest standard. Collaboration between dentists and technicians is key to success, and we’ll show you how digital tools can strengthen that partnership.

Whether you’re a technician or a dentist, you’ll walk away with practical tips and fresh ideas to take your digital planning and workflow to the next level!

A, B, C & D

In our presentation, we will guide you through each stage of creating a full-mouth restoration All-on-X, from the initial design phase to the final result. We will cover key topics, including:

1. Digital Design: The importance of seamless communication between the designer, doctor, and ceramist to achieve optimal results.
2. Morphology: How we select and customize shapes to create bespoke designs tailored to each patient’s unique needs.
3. Green State: Understanding this crucial phase in the production process.
4. Final Touch and Materials: Exploring the materials and finishing techniques used to achieve stunning, lifelike restorations.

Join us as we share insights and best practices for delivering exceptional All-on-X restorations.

Aims:
To guide dental professionals through every stage of creating an exceptional full-mouth restoration All-on-X—from the initial digital design to the final finishing touches—demonstrating the critical role of effective communication, robust photo protocols, and precise morphology customization in achieving outstanding patient outcomes.

Objectives:

• Enhance communication between the designer, doctor, and ceramist to ensure seamless collaboration and optimal results.
• Emphasize the importance of a standardized photo protocol for accurate documentation and improved digital workflow integration.
• Refine morphology selection and customization techniques to create bespoke restorations tailored to each patient’s unique anatomical and aesthetic needs.

1 in 8 adolescents suffer from anterior tooth discolorations. Advances in dental materials have allowed for the treatment of brown and white spot lesions with no drilling. The treatment of these lesions is heavily dependent on following a step-by-step protocol to attain a successful result.

In this hands-on session, we will discuss the contributing factors, treatment options, and the use of Icon Infiltration to treat these discolourations.

Aims:
To provide dental professionals with a comprehensive understanding of treatment planning options for the removal and reduction of white spot lesions, emphasizing a minimally invasive approach using Icon Infiltration and a step-by-step protocol for successful outcomes.

Objectives:

• Demonstrate treatment planning options for white spot removal and reduction.
• Apply a minimally invasive approach to improve outcomes for patients with anterior tooth discolorations.
• Practice the step-by-step process for treating white spots successfully, ensuring predictable results.

C & D

Same Day Smiles’ with SprintRay MIDAS

Avant Garde Dentistry’s hands-on session will guide you through the post processing techniques, including finishing your restorations—ready for fit!

Aims:
To empower dental professionals with hands-on experience in post-processing techniques using SprintRay MIDAS, ensuring restorations are finished to a “ready-for-fit” standard and enabling successful same day smile treatments.

Objectives:

• Master post-processing techniques to efficiently complete same day restorations.
• Implement best practices for finishing restorations to achieve optimal fit and functionality.
• Integrate these techniques into your workflow to enhance overall efficiency and treatment outcomes.

C

With the correct technique, PIEZON® technology can achieve effective and comfortable calculus removal, avoiding over-instrumentation and optimising treatment outcomes.

During this workshop, I’ll discuss the rationale behind PIEZON® and help participants differentiate between correct and incorrect techniques by demonstrating the importance of tip selection, angulation, adaptation, and lateral pressure.

Aims:
To explain the rationale behind PIEZON NO PAIN® technology and demonstrate how its design guides proper technique for effective and comfortable calculus removal, thereby avoiding over instrumentation and optimizing treatment outcomes.

Objectives:

• Understand PIEZON NO PAIN® technology and how its design informs proper technique.
• Discuss the importance of tip selection and the indications for different treatment stages, including implant care.
• Demonstrate correct tip placement and adaptation for both supra- and sub-gingival use.
• Recognize instrument feedback and use it to improve technique.
• Show the optimal positioning of the clinician, patient, and instrument to ensure access, efficiency, and ergonomics.

C

In today’s competitive world, standing out isn’t just important—it’s essential. From Invisible to Unforgettable is a transformative presentation that equips dental professionals, principals, and leaders with the tools to craft a compelling personal or practice brand. Whether you’re looking to grow your influence, enhance your opportunities, or build trust with your audience, this session reveals actionable strategies to take you from being overlooked to being unforgettable.

Discover the secrets to aligning your values, voice, and visual identity to create a brand that leaves a lasting impression. Explore real-world examples, gain insights into branding psychology, and learn how to leverage your unique strengths to tell a powerful story that resonates. This session isn’t about blending in; it’s about breaking through. Step into the spotlight and uncover the confidence to represent yourself authentically, with impact and purpose. Your unforgettable brand starts here.

Aims:
To equip dental professionals, principals, and leaders with actionable strategies to craft a compelling personal or practice brand that stands out in today’s competitive environment, while unlocking the secrets to aligning values, voice, and visual identity for lasting impact.

Objectives:

• Understand personal branding fundamentals, including its significance and how it helps you stand out in competitive environments.
• Master the elements of an effective brand by aligning your values, voice, and visual identity to create a consistent and memorable image.
• Leverage branding strategies to authentically communicate your story, build influence, and enhance your professional credibility.

B & D

This presentation has been designed to reduce any stress and anxiety one might encounter in a dental practice. Mervyn will steer you in your efforts to create a vision of what you want to achieve, guiding you through forming relationships, finding inspiration, setting goals, developing your learning, and building a team.

In addition, the session will cover looking after your health, happiness, and motivation along the way. Financial planning and practice profitability will also be included.

Aims:
To reduce stress and anxiety in dental practices by guiding participants through the process of creating a clear vision for success—encompassing relationship building, inspiration, goal setting, continuous learning, and team development—while also emphasizing personal well-being and the importance of financial planning for enhanced practice profitability.

Objectives:

• Build a philosophy and culture for the practice that establishes a clear vision and fosters a positive work environment.
• Manage teams effectively through strategies that enhance collaboration, communication, and professional growth.
• Enhance practice profitability by integrating targeted financial planning and operational strategies.

B

How will the NHS net zero pledge impact dental practices and commissioned services. How is it already impacting other businesses in the NHS supply chain. The journey to net zero, what does that look like and how is it effecting other business sectors.

Aims:
To investigate the implications of the NHS net zero pledge on dental practices and commissioned services, understand its current impact on other businesses in the NHS supply chain, and explore the broader journey towards net zero across various business sectors.

Objectives:

• Examine the drivers of net zero compliance within the NHS and related industries.
• Identify the ways in which dental practices are likely to influence climate outcomes through their operations.
• Evaluate strategies and solutions for reducing emissions in alignment with the NHS net zero pledge and broader environmental targets.

B

Understand the top reasons for claims within a dental practice and why these happen, how to avoid them learning ways to minimise potential claims and understand the best way to report claims to an insurance broker

Aims:
To understand the top reasons for claims within a dental practice, explore why these claims occur, and identify effective strategies to minimise potential claims, while mastering the optimal process for reporting them to an insurance broker.

Objectives:

• Understand the primary reasons for most claims within a dental practice and the factors that contribute to them.
• Explore practical ways to minimise claims by implementing effective risk management and preventative measures.
• Learn the best practices for navigating the claims process and reporting claims to an insurance broker efficiently.

B

Are you thinking of making the move from NHS to private dentistry? If so, join Emma Flunt and Chris Nicholson, Regional Support Managers at Practice Plan Group, as they discuss a proven five-step process for a successful conversion from NHS to private dentistry to help you survive and thrive.

Emma and Chris will cover the key things you need to know when considering the move, including:

• How to decide if the move is the right decision for you and your practice.
• What numbers need crunching to assess the financial viability of converting.
• How to inform your patients of the transition.
• How to gain full support from all involved ahead of the move.
• How to keep moving forward and ensure you have the help and support you need to make your conversion successful.

Aims:
To equip dental professionals with a comprehensive understanding of the critical steps and key considerations involved in transitioning from NHS to private dentistry, including assessing financial viability, managing patient communications, and ensuring robust support throughout the conversion process.

Objectives:

• Gain an understanding of the initial steps to consider when exploring options outside the NHS.
• Learn how to determine if moving from NHS to private dentistry is the right decision for you and your practice.
• Understand the support needed before, during, and after the conversion to ensure maximum success.

B

Sustainability isn’t just good for the planet—it’s good for business too. In this session, I’ll show you how going green can directly benefit your bottom line, attract the right kind of patients, and create a practice people love to work in.

Using insights from Go Practice Green and real-world examples, we’ll explore practical ways to cut waste, conserve resources, and engage your team in making a difference.

You’ll leave with simple, actionable steps to build sustainability into your practice, meet regulatory standards, and stand out as a leader in responsible dentistry. This is about making sustainability pay—not just in savings, but in loyalty, reputation, and long-term success.

Aims:
To understand how sustainable practices can save money and drive patient and team loyalty, to learn practical, easy-to-implement steps for reducing waste, saving energy, and cutting costs, and to discover strategies for engaging your team and patients in your sustainability journey.

Objectives:

• Uncover cost-saving opportunities through effective sustainable resource management.
• Inspire leadership to embed sustainability into the practice’s core strategy and identity.
• Provide a clear roadmap for meeting sustainability-related compliance requirements while boosting efficiency.

B & D

Confused about the FCA’s Consumer Duty? You’re not alone! Most dental practice owners don’t realize how these regulations impact their business—from patient financing to compliance risks.

Join Richard Scarborough, Head of Medenta, for a jargon-free, practical guide to navigating the FCA’s rules. Discover how understanding these regulations can protect your practice, build patient trust, and even improve your bottom line. Don’t miss out on this essential session—your practice’s success may depend on it!

Aims:
To provide dental practice owners with a clear, practical understanding of the FCA’s Consumer Duty regulations, and to outline the necessary actions to ensure compliance, protect their practice, build patient trust, and improve their bottom line.

Objectives:

• Gain a high-level understanding of the Consumer Duty regulations.
• Learn about the FCA’s findings from their review of business approaches to completing the first annual Consumer Duty board report.
• Identify the specific actions required to comply with Consumer Duty.

B

Dr Rossington will discuss her own experience as a mother and woman in dentistry and business, exploring hurdles and barriers to both success and happiness while uncovering strategies she has developed to overcome them.

Finding balance and fulfilment is a goal many of us share—but why do we find it so difficult, and is it really possible?

Aims:
To share Dr Rossington’s personal experiences as a mother and a woman in dentistry and business, exploring the hurdles and barriers to success and happiness, and to uncover effective strategies for achieving balance and fulfillment in both professional and personal life.

Objectives:

• Understand why it can be so hard for high achieving individuals to achieve balance.
• Explore strategies to overcome mum guilt and prioritize time effectively.
• Examine the key challenges and strategies for transitioning from associate to business owner.

B

Many practice owners focus on insurance when it is due for renewal and then understandably file the information for the rest of the year.

But what if, when you do need to make a claim, it’s only partially successful?

This is the situation more and more practices are finding themselves in: an incident happens, they claim for it, and their claim only partially pays out.

Did you know that dental practices are the 10th most underinsured property in the UK? In this session, find out why—and what you can do to avoid this happening to you.

Aims:
To examine the risks associated with underinsurance in dental practices—specifically the issue of partially successful claims—and to equip practice owners with strategies to ensure comprehensive insurance coverage that fully protects their business.

Objectives:

• Understand why underinsurance exists and the common pitfalls of focusing solely on renewal dates.
• Examine the concept of “average” in insurance claims and how it can lead to only partial payouts.
• Identify practical steps to protect your business from underinsurance and secure full claim support when needed.

B

Navigating compliance in a dental practice can feel overwhelming, but it doesn’t have to be. This interactive Q&A panel session brings together compliance experts to answer your most pressing questions and provide clarity on key areas such as CQC regulations, GDPR, health and safety, and infection control.

Designed for practice managers and owners, the session will address common compliance challenges and share practical solutions to ensure your practice remains compliant, efficient, and patient-focused. The panel will also offer actionable tips to manage compliance-related risks, improve team engagement, and streamline processes.

Whether you’re new to compliance or looking for ways to enhance your existing protocols, this session is your opportunity to gain expert advice, share experiences, and leave with the confidence to maintain high standards in your practice. Don’t miss this chance to get the answers and insights you need!

Aims:
To empower dental practice managers and owners with a clear understanding of essential compliance requirements—including CQC regulations, GDPR, health and safety, and infection control—and to provide practical solutions and actionable strategies for managing compliance-related risks while enhancing team engagement and operational efficiency.

Objectives:

• Understand key compliance areas by exploring the essential requirements for dental practices.
• Develop practical problem-solving skills through real-world examples and interactive discussions to address common compliance challenges.
• Enhance risk management strategies with actionable tips that safeguard patient care, streamline processes, and improve team communication and involvement.

B

Managing HR and employment law can be one of the most challenging aspects of running a dental practice. This interactive speaker panel session brings together experts in HR and employment law, along with Practice Managers, to answer your most pressing questions and tackle the common issues faced by practice managers and owners.

From recruitment and contracts to handling performance reviews, workplace disputes, and legal compliance, our panel will share practical advice and real-world solutions to help you navigate the complexities of managing your team.

Whether you’re dealing with recurring challenges or want to ensure your practice stays on the right side of the law, this session is designed to equip you with the knowledge and confidence to address HR and employment issues effectively while fostering a positive workplace culture.

Join us for a lively discussion, gain actionable insights, and leave with the tools to make managing your team smoother and more compliant than ever.

Aims:
To empower dental practice managers and owners with a comprehensive understanding of employment law and HR management, equipping them with practical solutions to navigate challenges from recruitment and contracts to performance reviews, workplace disputes, and legal compliance — while fostering a positive and supportive workplace culture.

Objectives:

• Understand key employment law essentials, including contracts, employee rights, and termination procedures relevant to dental practices.
• Learn effective HR management strategies through practical advice on recruitment, performance management, and resolving workplace disputes.
• Develop skills to build and sustain a positive workplace culture that enhances team engagement, improves retention, and ensures compliance.

B

Efficiently managing the business side of a dental practice is vital for long-term success. This interactive Q&A session is designed specifically for practice managers and owners, offering expert insights into key areas such as diary management, profit planning, tax strategies, and financial best practices.

Our expert panel will address common challenges—from optimising appointment schedules to improve productivity to implementing effective budgeting and profit forecasting methods. You’ll also gain valuable advice on navigating tax regulations, maximising savings, and ensuring financial stability for your practice.

Whether you’re looking to refine your diary management processes, boost profitability, or better understand financial planning, this session will equip you with practical strategies to enhance your practice’s operational and financial performance. Join us for actionable advice, real-world solutions, and an opportunity to ask the questions that matter most to your practice’s success.

Aims:
To equip dental practice managers and owners with actionable strategies for efficiently managing the business side of their practice—enhancing diary management, profit planning, and tax compliance—to drive long-term operational and financial success.

Objectives:

• Optimize diary management by streamlining appointment scheduling, reducing downtime, and boosting overall productivity.
• Implement effective profit planning and budgeting techniques to align financial goals with practice growth and ensure robust profit forecasting.
• Navigate tax compliance and financial best practices to maximize savings, maintain regulatory adherence, and secure financial stability.

B

Handling complaints and building a strong online reputation are vital for maintaining trust and success in your dental practice. This interactive Q&A panel session focuses on mastering complaints management, encouraging patient reviews, and choosing the right indemnity provider to safeguard your practice.

Our expert panel will guide you through effective strategies for handling complaints professionally and empathetically, turning potentially negative situations into opportunities for growth. You’ll also learn how to boost patient reviews, strengthen your online presence, and leverage feedback to improve your services.

Additionally, the session highlights the importance of selecting a quality indemnity provider to protect your practice in challenging situations. With practical advice and real-world insights, this session equips you with the tools to manage feedback, enhance your reputation, and ensure your practice is well-prepared for the unexpected. Don’t miss this opportunity to learn, ask questions, and leave with actionable strategies!

Aims:
To empower dental practice managers and owners with effective strategies to handle complaints professionally, build a strong online reputation through positive patient reviews, and select the right indemnity provider to safeguard their practice—ensuring enhanced patient trust and long-term success.

Objectives:

• Master effective complaints handling by transforming challenging situations into opportunities for growth.
• Understand the role of patient reviews in bolstering your online presence and reputation.
• Recognise the importance of selecting a quality indemnity provider to protect your practice against legal and professional challenges.

A & B

Running a successful dental practice isn’t just about clinical care—it’s about mastering the finer details of practice management. This engaging Q&A session dives into lesser-known but crucial topics like optimising practice layout and design for efficiency, understanding equipment service contracts, and exploring how these elements impact your day-to-day operations.

In addition, we’ll be joined by earlier panel members to revisit questions raised throughout the day and share their final insights, tips, and tricks for effective practice management and ownership.

Whether you’re looking to make the most of your practice space, navigate service agreements, or gain actionable advice from experienced professionals, this session provides the perfect opportunity to ask, learn, and connect. Don’t miss this comprehensive wrap-up that combines expert knowledge with practical solutions to help you manage and grow your practice with confidence.

Aims:
To explore the finer details of practice management by addressing crucial topics such as optimizing practice layout, understanding equipment service contracts, and consolidating best practices—providing dental practice owners with expert insights and actionable strategies to manage and grow their practice with confidence.

Objectives:

• Understand the impact of practice layout and design on improving efficiency, patient experience, and team workflow.
• Gain insight into equipment service contracts, including key considerations and decision-making strategies for reliable equipment maintenance.
• Consolidate knowledge and best practices by revisiting earlier session topics and acquiring additional practical tips for effective practice management.

B & D

The phone’s ringing off the hook… but are you booking more patients, or just missing opportunities?

Discover how your dental practice is leaking potential revenue and new patients through missed calls and inefficient phone handling. Adrian Dray explains how this proven AI solution transforms your phone into a patient-booking powerhouse!

Aims:
To transform your dental practice’s phone system into a patient-booking powerhouse by exploring the potential of AI to capture missed opportunities, optimize patient calls, and drive revenue growth through data-driven insights.

Objectives:

• Discover how AI-powered phone systems can capture and convert missed calls into appointment bookings, ensuring no revenue is lost.
• Learn how to equip your reception teams with targeted training and actionable insights derived from AI analysis to enhance patient interactions.
• Streamline operations and maximize efficiency through AI-driven automation and intelligent suggestions, turning every call into a growth opportunity.

B