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Thrive through outstanding customer feedback
Working Feedback explains how Cheam Village Dental Studios built an exceptional team of practice employees through targeted customer feedback. Cheam…
Business
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Working Feedback: more patients, more lifetime value
Working Feedback explains how it helped practice group Remarkable Smiles expand its patient base and get more out of their…
Dentistry
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How will they respond to feedback?
This month, Jamie Morley discusses responses to feedback, including how to recognise a normal response and the steps you need…
Dentistry
Creating a culture of feedback
Creating a culture that includes open and honest feedback is essential in a dental practice, Jamie Morley says. Giving and…
Private Practice
‘Don’t take our word for it…’
Do you treasure your patient feedback? Testimonials are marketing gold dust – especially when caught on camera. Shaz Memon considers…
Private Practice
Listen and learn
Sam Brice, marketing manager at DPAS Dental Plans, explains the importance of customer feedback. For any successful business, keeping clients…
Dentistry