Patient communication
Latest Stories
Thinking of leaving the NHS? Be honest with your team
What are some of the important things a practice owner needs to consider with regard to their team when deciding…
NHS to Private
Top tips for treatment acceptance
From first impressions to showing evidence, Manrina Rhode discusses how to create a high treatment acceptance rate. Today I’m going…
Aesthetic dentistry
Should you be concerned about losing patients when converting from NHS to private?
‘Dentists, take heart!’ – Anju Jairath, Les Jones and Zoe Close address some common concerns when converting from NHS to…
NHS to Private
How can orthodontic patients benefit from social media?
From allaying fears to sharing treatment options, Saba Qureshi discusses the huge potential social media has for patients – and…
Columnists
Can we trust social media?
Miranda Steeples considers the importance of professional organisations in the era of social media. In today’s digital age, where information…
Dentistry
Nine in 10 dental professionals received gift from patient in last year, survey reveals
Patients are thanking dental professionals with chocolate, flowers and even homegrown vegetables, a new survey has revealed. Over the past…
Dentistry
Six in 10 patients more likely to trust their dentist if they use AI, survey says
Recently released data shows that 59% of respondents would be more likely to take the treatment recommendation of their dentist…
AI & technology
The advantages of mentorship for treatment coordinators
Tracie Barnett discusses how a mentor can boost the confidence of treatment coordinators as a valuable resource for skill development.…
Columnists
How to create a perfect smile
From tooth length to the position of the lips, this month Manrina Rhode discusses her tips for creating a…
Aesthetic dentistry
What’s next for Smile Direct Club patients?
‘Seek professional guidance immediately’: In light of Smile Direct Club’s closure, dentists share their advice for those left midway through…
Dentistry
‘Nothing short of scandalous’ – the dental industry reacts to Smile Direct Club closure
Following the news that the direct-to-consumer aligner company Smile Direct Club has shut down, the dental industry shares its thoughts. …
Business
A safe space for clear aligner therapy providers
32Co explains why communication and support are essential for providers of clear aligner therapy to achieve the best results. Here’s…
Orthodontics
Sponsored
Is AI the key to patient-centred dentistry?
Hannah Burrow, CEO and co-founder of Kiroku, discusses how AI tools can make dentistry more patient-centred, not less. In a…
AI & technology
Sponsored
One third of oral health professionals offer preventative advice to patients, study says
Around one third (34%) of oral health professionals always offer preventative care advice to patients, according to new research. The…
Oral health
Intraoral scanners – extending your comfort zone
Every dental practice tries to provide its patients with as much comfort as possible, but making the procedure itself comfortable?…
Dentistry
Sponsored
How using USPs can elevate your dental practice
This month, Tracie Barnett discusses how the strategic use of unique selling points (USPs) can make your dental practice stand…
Business
Dentists urged to be clear when communicating fees to patients
Dental professionals should be clear when communicating dental charges and fees to patients, says the Dental Defence Union (DDU). This…
Dentistry
Five reasons why your intraoral scanner should be your best friend
Tracie Barnett discusses why an intraoral scanner is an integral piece of equipment for your dental practice. Intraoral scanning is…
AI & technology
The ultimate guide to five-star email etiquette
In this month’s Marketing Expert column, Shaz Memon discusses how to implement a five-star email etiquette with powerful customer service…
Marketing
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